This policy is meant for job security, as a cancellation is a day of work lost for our guides. When you register, we turn away other customers to provide you with the best experience possible.

Please make all cancellations more than ONE WEEK in advance in order to receive a full refund.

NO SHOWS will be charged the full amount of the reservation.

Large Groups (Over 10) - Cancel three weeks out for a full refund minus a $100 deposit, between three weeks and two weeks out will get a 75% refund, cancellations between two weeks and one week out a 50% refund. No cancellations will be accepted under one week.

If your trip is cancelled due to weather concerns, contact us to reschedule or receive a refund.